Troubleshooting
Juul Labs intends to remain on the market in compliance with FDA’s requirements. We take product quality very seriously and have implemented robust quality controls. We disclose product ingredients and health warnings on our labels. Our device and manufacturing facilities are subject to numerous quality and certification standards, and we conduct extensive testing of JUUL e-liquids and aerosols.
If you're still having trouble, submit a request for a replacement. Fill out your information, then select "I have a product issue." After that, you can click to submit a warranty claim.
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