Logging in
Purpose
This document discusses possible login issues.
Possible causes
Login issues may be caused by the following:
- You're using an old password. Passwords are renewed every 3 months.
- You're using an invalid username. Your email address is your username.
- The service is temporarily interrupted.
Possible solutions
These are possible solutions for login issues:
- Try your newest password, or create a new one.
- Use your email address as your username.
- Check if the service is interrupted, or try again later.
Problem not solved?
Open a ticket with the IT department.