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What do I do if my baggage is missing?

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What is a PIR?

A PIR is a Property Irregularity Report that is given to you by the local handling agent on arrival when you report your baggage has been delayed or damaged. The unique reference number of the report helps us to track your bag and return it to you as soon as possible.

 

How do I receive updates about my delayed baggage?

You can find updates on the status as well as change and add details to your delayed baggage report via Manage your delayed bag report. To log in simply enter your PIR number and last name.

If 3 days after your flight, your baggage hasn't been found, please update your baggage contents via the portal. flydubai baggage team will then conduct a secondary search and contact you when they find it.

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